Terrible from tui, they cancelled our taxi home while we are already on the trip and just got a text at 4pm asking us to sort our own way back. The marina was over and hour and a half from our hotel and didn’t have any taxi rank to ask for a lift back. We had to go into other hotels and ask them to sort our taxi as we had no numbers to call. We were just left there to sort thing out for ourselves after already paying tui do get us home.
The best of the Mexican Caribbean is calling on this exclusive boat trip to Isla Mujeres – think snorkelling, A-list landscapes, and pampering along the way, all in a family-friendly setting. Maria, one of our expert local guides, says, "Isla Mujeres, or the 'Island of Women,' was once a sacred place for the Maya, who linked it to the goddess Ix Chel. These days, it's a sanctuary for sea turtles and sits right next to the UNESCO-sited Mesoamerican Barrier Reef, making it a prime spot for snorkelling, diving, and eco-adventures."
Your day kicks off with a hotel pick-up and check-in at Marina Hacienda del Mar. After hopping aboard the exclusive TUI Collection catamaran, you'll cruise through the Mexican Caribbean waters, making your first stop to snorkel. The coral reefs here are something to shout about, plus, you'll likely spot tropical fish – and if you're lucky, maybe even a sea turtle. Kids aged over eight can join in on the snorkelling fun, too, if they're with an adult, while those a little younger can enjoy a swim as long as an adult stays with them.
Next, you'll head to Isla Mujeres' downtown before arriving at our exclusive beach club, where it's relaxation to a T. Think unlimited drinks from the open bar, a delicious grill buffet and sun beds under the palms. If you're in the mood for a little adventure, a guided golf cart tour can take you to the southern tip of the island – perfect for those all-important holiday pics, with rugged coastline views and a lighthouse. After a day of exploring and unwinding, you'll sail back to the marina, soaking in the last views of the coast.